At Certified Indoor Air, we provide excellent customer service and quality workmanship to every customer. Take a look at what customers are saying about us, and you’ll see why our customers choose us for their water, fire, and mold damage remediation needs. If you have had a good experience with our business, please feel free to add your own testimonial as well. If you have questions about our remediation services or would like to schedule an appointment, call us directly at (360) 754-6087 or email us at firstname.lastname@example.org..
“Your guy [lead tech] came by – very much appreciate that…very impressed: really nice, polite. I’m kinda floored at how fast and responsive your group is.”
Amazing to work with
Randy and his team were amazing to work with from the very first phone call, to the estimate, to work performed, and final billing. I represented the seller in a real estate transaction and we had three areas that needed treatment. They gave us a bid within a couple business days, and it was comprehensive enough that all parties felt comfortable enough to move forward. I can’t thank them enough for their great customer service and accommodation of our timelines. The areas they treated now look spotless!
City Realty, Inc.
You guys rock!!!
I’ve checked out your website and the before and after shots are AMAZING! Truly thankful you guys were able to squeeze in our job so quickly. Your prompt communication and detailed bid made a huge difference in keeping the buyers on board with all this mold stuff going on. You rock!!!!!!!! Thanks for everything. You and Ranae have been awesome to work with! 🙂
Refreshing to have folks like you in the business
Wow! You guys are amazing! I wish everyone that we have done business with had the same dedication, care, and commitment as you guys! Lol, do you do roofing and siding work as well??? It's very refreshing to have folks like you in the business. It's been hard finding trustworthy and hard-working contractors. Thank you so much! I'd vouch for you guys any day!
Fast and acurate
The company that was initially hired to dry up the water problem in our house insisted there could be no mold problem since the house was dry. However, I experienced strong enough symptoms to not be able to stay in the house. The insurance called in Randy for an assessment. He came asap, and determined that there was mold in a number of places, including the cabinets that had been torn out and left sitting in the kitchen. Randy coordinated with the insurance and took care of the work, I can breathe again. Bonus points for moving the appliances back into their place. They had been left in the middle of the dining room by the other guys.
Job Well Done
Thank you for a job well done. Jose knows his work, and does it well. It’s good to work with folks like you."
"Certified Indoor Air is very honest, fast response and good effective. Their technician was very professional and well trained. I am definitely recommending your company to my friends."
Google Plus Review
"Quick service!! I really like this company for cleaning my carpet, their service was so excellent at reasonable price. Definitely I well recommend Certified Indoor Air to my relatives."
Google Plus Review
"Certified Indoor Air is one of the best companies for water and fire damage restoration in OLYMPIA area. Their service was excellent and well trained technician. I am definitely recommending your company to my friends."
Google Plus Review
"Dear Randy, Thank you for your email and for both the summary letter and the invoice. We think your sticking to the estimate is very generous, and we're grateful. Your crew did excellent work - we're amazed at how clean the bathroom is and so relieved that we don't have to reconstruct the sub floor in the kitchen. We're also very thankful for the care your crew took in handling our kitchen cabinets, etc, so that we don't have to deal with massive replacements. Thanks again for all your help and good counsel on this project!"
S & P
"Randy, Thank you so much for squeezing me in this morning. I appreciate it! Now we can start putting the ceiling back together again. I will highly recommend you to my friends. Jose and Sergio were very pleasant as well, and conscientious."
"We were very happy with your services, prompt, professional, and a very clean and tidy process. Thanks to Randy and everyone else involved."
J.R. and B.R.
"Thanks Randy for everything! The bathroom looks great, and I am really happy to have that mold out."
"You did a great job with my client out in the field, which I appreciate. You'll have my continued business...but to be honest I don't want to see you very often, given the nature of your business!"
"To Randy and Dave, Charles and I thank you both for the help you gave us. We appreciate your kindness. We love our bathroom."
A & C
"Randy & crew, Just a note of thanks for your work - professional and considerate all the way. We will certainly recommend you to anyone needing that service. We appreciate you guys."
J.B. & M.B.
"Dave, Thanks so much for everything. You really did a great job, and more!!! The fixture in the little bathroom is perfect!!! Also, I did notice that the toilet had been fixed. You went above and beyond, and I really do appreciate all your hard work. Thanks again,"
"You are the best Certified Indoor Air. I know this is your business but the caring nature and kindness you show is above and beyond. Thank you Randy, Dave and guys for all you have done for us in our time of panic when things go awry. You always make things better."
T & M
"Randy, Thank you. We hope not to need your services but if we or someone else did we'd recommend you. Thanks."
M & B
"Dear Randy, Thank you for being such a long term, valuable client. It's having the opportunity to work with people like you that make my life so enjoyable."
"Randy, I just wanted to tell you how professional your people were. They laid the plastic on the carpet the minute they got here and sealed off the closet so nothing would get on the clothes and cleaned up so well you would never know they were here except they took all the mold with them. Haven't seen anything return in the closet ceiling and don't expect to. Thanks again and if you need a referral let me know as I would be glad to do it."
"Dear Randy, It is a pleasure to work with you and recommend your professional services and we value what you can offer."
B. S. and P. S.
"We recently hired Certified Indoor Air for a mold issue in our attic. We had our house on the market and we were shocked beyond belief that the inspector had found mold all over the sheeting in our attic. We were dumbfounded as we had replaced the roof with the new ridge vent only 10 years ago. Come to find out the venting was not installed correctly which was the cause. We didn't know where to turn as we had no experience with mold issues. Luckily, from a recommendation we hired Certified Indoor Air from Olympia, WA. Their knowledge and professionalism quickly put our minds at ease. Indoor air tests were taken to determine the type of mold and luckily it was a non-toxic type mold. The owner, Randy, was so nice to work with and very knowledgeable on the best treatment to use. Within one day they had sprayed and fogged our sheeting and within hours the mold just disappeared. It was amazing as the sheeting looked brand new again! The attic even smelled fresh. "
C. C. and B. C.
"Randy, We would like to thank you, Dave and everyone else that helped put our house back together again. You told us it would look new again and you were right! It looks fantastic. Thank you so much."
S. P. and P. P.
"Randy, Dave & Guys, Thank you all so much for taking care of our house. Never had a ceiling problem before but knew who I could call and trust to take care of it and be honest and fair. You are the best, thank you again."
M. H. and T. H.
"Randy, Thanks, miss you all in and out here, it's too quiet around here again. Hi to your sweet and beautiful wife."
"Hi Randy, Thank you, your partner, your wife and all your crew for being so kind, helpful and caring. It was a pleasure having all of you here. Thank you all again. God be with you and your wonderful family and business family."
M. H. & G. F.
"Randy, Thank you so much for the quality work and superior communication."
S. M. & D. M.
"Randy, The photos are great. It gives us an idea of what we are in for. Thank everybody for all their hard work. Getting finished in only one day was super."
K. L. & K. L.
"Randy & Dave, Thank you again for everything. What a change from start to finish. And everyone that worked on it did a great job also. I was very impressed."
"I was very impressed by CIA's work and professionalism. The people were very pleasant and easy to work with."
"Randy, Thanks so much for your prompt service. The reports are great! Thank you too for answering all my questions."
B. H. L. H.
"A couple weeks ago, my wife and I were in our downstairs bathroom measuring it for new vinyl. My wife noticed that the wall looked wet, and sure enough, I was able to put my finger right through the sheetrock. In a panic, I called my insurance company, and got a reference from my father to contact Certified Indoor Air, as his neighbor was very pleased with work CIA had done for them. While the insurance company was of no help, Randy from CIA was at my house that afternoon looking at the damage. The CIA crew was quick to respond, sealing off the room and removing the moldy sheetrock and ensuring that it was safe to stay in our house. The next morning, they were onsite to finish the cleanup, and coordinated with a plumber and a sheetrock specialist to repair the leaky pipe, and seal the wall back up. All the while both Dave and Randy were in constant contact with us, and made several trips by the house to make sure the projects was going according to plan."
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