Frequently Asked Questions

Yes, estimates and consultations are free of charge if you are within 50 miles of the Olympia city-limits. If you are outside that 50 mile range, no worries– your out of area fee will act as a credit towards any accepted estimate.

Your technician will know what mold remediation products and techniques to apply to the specific finished materials and will communicate what house-hold belongings are treatable. 

If you see mold, you have mold. Though, sometimes it is not that simple. Your technician will ask questions regarding the customer’s concerns: what is it that initiated you to call us? Are you experiencing allergic symptoms? Have you had a previous water-loss event in your home? Etc. These basic questions alongside visual investigation in key areas, and Indoor Air Quality Testing will guide us to the source of your concerns and the proper remediation process.  

Mold needs moisture to grow. Always ensure the source is identified, and don’t be fooled by people who look at the visible mold growth and recommend treating this only. Your technician will guide you towards the proper expertise needed to ensure your mold will not return. 

IAQ Analytics is a patented system designed to report on particulates in the air. This method does not determine mold species; but speciation is not valuable information since there are no standards for acceptable or unacceptable levels of mold(s). Instead, your technician will take several particle count readings within your home, which are then referenced to an International Standards Organization (ISO) standard and in coordination with the World Health Organization (WHO) because particles in the air have actually been given limits.

Poor air quality can trigger allergies, asthma, and other health issues. Improving it helps you and your family breathe easier and live more comfortably.

The 5-micron (5.0 µm) sized particles are most relevant to mold; so, when these counts are elevated, this indicates you have a mold problem. The goal of any effective mold and air quality remediation protocol is to return your indoor environment to ideal living conditions. As a part of that process, IAQ Analytics allows us to determine your current condition indoors.

Staining, discoloration,  bubbling, peeling paint, and odor(s) can be key indicators of a current or a past water-loss event. A technician will assess your area(s) of concern, utilize moisture detection, and determine the appropriate steps to move forward. 

Call your agent immediately. Any delay can lead to higher chances of claim denial. If you call a mitigation professional first– that is okay, but if you make sure you contact both parties within 12 hours of your water-loss event– it will give you the highest chances of claim approval. 

Immediately, find the appropriate water shut-off. If your leak is in a wall or a crawlspace, find your main shut-off valve. If your leak is at a sink, toilet, etc. find the supply shut-off valve to that particular unit. Then you can clean up standing water, contact your agent and mitigation expert. 

This process is utilized for major structural drying such as wet framing or large scale flooding. We use diesel indirect heater, air movers, and other equipment to quickly reach EPA recommended moisture levels to prevent future mold growth. 

If you are building during the rainy season, it is not just important to dry wet construction materials…it is crucial! Make sure your entire framework is dry before the drywall stage, to ensure no moisture or mold is sealed in.

It depends on the square footage of the structure and the size (BTU) of the indirect heater(s). If you need services provided within a certain time frame, give us a call.