Water Damage
Water damage can occur at any hour of the day. Certified Indoor Air professionals are available around the clock with the equipment and experience necessary to handle whatever situation may arise by safely drying, cleaning and disinfecting areas affected by flooding or water damage. We utilize hi-tech drying equipment to help prevent swelling and warping of floors, walls, and furniture, as well as industrial grade dehumidifiers and high-speed air movers to create airflow across walls, carpets, pads and furniture to help evaporate moisture and minimize secondary water damage.
Our Thurston County Water Damage Restoration Services
Contact us for appointments:
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Your technician will consult with the customer to ask questions and get visual on the issue to identify the water source and the proper course of action. Our team will remove any damaged material, or materials in the way of proper exposure of the guts of your home, dry-out the flooded area, and obtain moisture reading verification for pre/post reporting with your insurance adjustor.
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Contaminated water-loss is separated into two categories: blackwater back-ups usually come from toilets containing human waste, and greywater back-ups from sinks, showers, and other drainage sources. Your technician will consult with you to ask questions and get visuals on the source of the issue to properly determine the best course of action. Unlike clean water-loss events, black and grey water contaminates surfaces and house-hold belongings upon contact and requires proper disposal, waste removal, and sanitation to prevent hazardous conditions.
Our Water Damage Restoration Process
01
RESPONSE + INSPECTION
02
WATER REMOVAL
03
DRYING + DEHUMIDIFICATION
04
SANATIZING + CLEANING
Why our customers choose Certified Indoor Air
CERTIFIED PROFESSIONALS
Goldmorr Master Technicians
SAME-DAY RESULTS
Our methods deliver fast, measurable outcomes
TRUSTED LEGACY
20+ years serving Western Washington
CLEAN, RESPECTFUL WORK
We treat every home like our own
In this first one, everything looks okay, right? Now, introduce a bit of water (courtesy of a small leak in a water line). And…
You never know what’s lurking in the background. So, be on the lookout for warning signs like musty odors, soft spots or bubbling in the floor or walls, or suspicious-looking staining. Check those out before you have a real problem on your hands!
How you can minimize the issue until we arrive
Tips & Tricks for Water Damage
Stop the source: If possible, shut off the water supply or fix leaks to prevent further damage.
Remove excess water: Safely blot or mop standing water and lift items like rugs or furniture off damp flooring.
Increase airflow: Open windows and use fans (if electrical outlets are safe to use) to promote drying.
Customer Reviews
Frequently Asked Questions
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Staining, discoloration, bubbling, peeling paint, and odor(s) can be key indicators of a current or a past water-loss event. A technician will assess your area(s) of concern, utilize moisture detection, and determine the appropriate steps to move forward.
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Call your agent immediately. Any delay can lead to higher chances of claim denial. If you call a mitigation professional first– that is okay, but if you make sure you contact both parties within 12 hours of your water-loss event– it will give you the highest chances of claim approval.
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Immediately, find the appropriate water shut-off. If your leak is in a wall or a crawlspace, find your main shut-off valve. If your leak is at a sink, toilet, etc. find the supply shut-off valve to that particular unit. Then you can clean up standing water, contact your agent and mitigation expert.
Indoor Air Quality
Mold Remediation
High Speed Drying